tag:discord.statuspage.io,2005:/historyDiscord Status - Incident History2024-03-18T19:30:01-07:00Discordtag:discord.statuspage.io,2005:Incident/202708812024-03-15T09:57:36-07:002024-03-15T09:57:36-07:00Media unable to load<p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>09:57</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>09:31</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>09:24</var> PDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>09:09</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating an issue that is preventing embedded media from loading.</p>tag:discord.statuspage.io,2005:Incident/202462532024-03-14T13:07:32-07:002024-03-14T13:07:32-07:00Media unable to load<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>13:07</var> PDT</small><br><strong>Resolved</strong> - This incident is fully resolved.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>12:18</var> PDT</small><br><strong>Monitoring</strong> - We are seeing recovery and will continue monitoring the system</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>11:52</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating an issue that is preventing embedded media from loading.</p>tag:discord.statuspage.io,2005:Incident/202300882024-03-12T19:50:47-07:002024-03-12T19:50:47-07:00Soundboard Upload Errors<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>19:50</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>19:04</var> PDT</small><br><strong>Identified</strong> - We identified an issue preventing users form uploading new soundboard effects and are working on a fix.</p>tag:discord.statuspage.io,2005:Incident/201886642024-03-07T17:46:04-08:002024-03-07T17:46:04-08:00degraded voice quality in rotterdam<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>17:46</var> PST</small><br><strong>Resolved</strong> - We're serving Rotterdam Traffic out of a different provider and user impact should be ended.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>14:27</var> PST</small><br><strong>Identified</strong> - We are investigating degraded voice quality in our rotterdam voice region. We will likely start moving that traffic to a different location in western europe.</p>tag:discord.statuspage.io,2005:Incident/201677432024-03-05T08:27:40-08:002024-03-05T08:27:40-08:00Issue starting sessions, loading guilds<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>08:27</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved. <br /><br />We are reviewing the updated rate limiting that triggered the initial session start issues, as well as the scaling targets for the internal service which limited guild loading during initial recovery.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>08:22</var> PST</small><br><strong>Monitoring</strong> - We are hands off and are monitoring the recovery of multiple systems</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>08:18</var> PST</small><br><strong>Update</strong> - We are scaling up an internal service which is delaying the loading of guilds. Session starting should no longer be impacted, but you may see some unavailable guilds while we process the influx of guild load requests.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>08:07</var> PST</small><br><strong>Identified</strong> - We have identified the internal rate-limit and are temporarily bypassing it to allow pending sessions to start</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>07:53</var> PST</small><br><strong>Investigating</strong> - We are investigating this issue</p>tag:discord.statuspage.io,2005:Incident/201380392024-03-01T14:30:29-08:002024-03-01T14:30:29-08:00Elevated Users and Bots Disconnections<p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>14:30</var> PST</small><br><strong>Resolved</strong> - Service is operating as expected at this time.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>14:10</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>13:32</var> PST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>13:32</var> PST</small><br><strong>Investigating</strong> - We have identified an issue causing some users and bots to disconnect and are implementing a fix.<br />Affected users and bots can reconnect with a fresh IDENTIFY.</p>tag:discord.statuspage.io,2005:Incident/200927972024-02-27T21:56:19-08:002024-02-27T21:56:19-08:00Connectivity and quality issues for some ISPs and voice regions<p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>21:56</var> PST</small><br><strong>Resolved</strong> - We're continuing to serve traffic in US Central and Atlanta out of a different provider, but user impact should have ended as of an hour ago.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>20:21</var> PST</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>20:21</var> PST</small><br><strong>Identified</strong> - We're continuing to work with our provider to restore service in Atlanta and US Central. In the meantime, we're continuing to redirect the traffic to other regions in the US.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>17:22</var> PST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>17:21</var> PST</small><br><strong>Investigating</strong> - We are investigating an issue between specific ISPs and our us-central and atlanta voice regions. We have temporarily disabled new sessions to these regions.</p>tag:discord.statuspage.io,2005:Incident/200509002024-02-22T12:47:06-08:002024-02-22T12:47:06-08:00Increased API Errors and Latency<p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>12:47</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>11:39</var> PST</small><br><strong>Monitoring</strong> - Mitigation is still in progress but API Errors and latency is almost back to normal</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>11:22</var> PST</small><br><strong>Identified</strong> - The team is aware of this incident and working on the mitigation</p>tag:discord.statuspage.io,2005:Incident/200426602024-02-21T15:35:18-08:002024-02-21T15:35:18-08:00Application Commands Missing for Some Users<p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>15:35</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>15:33</var> PST</small><br><strong>Monitoring</strong> - We have identified a defect in a recent software change and have rolled it back. Reloading or restarting your Discord client should alleviate any remaining issues.</p>tag:discord.statuspage.io,2005:Incident/200223762024-02-19T10:35:38-08:002024-02-19T10:35:38-08:00Increased API Errors and Latency<p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>10:35</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>09:53</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>09:23</var> PST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>09:17</var> PST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:discord.statuspage.io,2005:Incident/199862882024-02-14T11:57:13-08:002024-02-14T11:57:13-08:00Increased API Errors (including errors sending DMs)<p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>11:57</var> PST</small><br><strong>Resolved</strong> - The issue has been resolved.</p><p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>11:45</var> PST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:discord.statuspage.io,2005:Incident/199671802024-02-12T10:26:45-08:002024-02-12T10:26:45-08:00Elevated errors adding payment sources<p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>10:26</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>10:10</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>08:46</var> PST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>06:48</var> PST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:discord.statuspage.io,2005:Incident/199627602024-02-11T16:37:54-08:002024-02-11T16:37:54-08:00Bot API interactions degraded<p><small>Feb <var data-var='date'>11</var>, <var data-var='time'>16:37</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>11</var>, <var data-var='time'>15:49</var> PST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'>11</var>, <var data-var='time'>15:16</var> PST</small><br><strong>Investigating</strong> - Some developer interactions with the API may be failing</p>tag:discord.statuspage.io,2005:Incident/199320062024-02-07T10:24:36-08:002024-02-07T10:24:36-08:00Webhook Processing Delays<p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>10:24</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>09:16</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>08:35</var> PST</small><br><strong>Investigating</strong> - We're are investigating delays processing some asynchronous tasks, such as bulk message deletions and image data in webhooks.</p>tag:discord.statuspage.io,2005:Incident/199070662024-02-04T11:14:00-08:002024-02-04T11:14:00-08:00Increase API Errors<p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>11:14</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>11:13</var> PST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>11:05</var> PST</small><br><strong>Update</strong> - You may see operations fail or unavailable guilds.</p><p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>11:03</var> PST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:discord.statuspage.io,2005:Incident/199032422024-02-03T16:56:45-08:002024-02-03T16:56:45-08:00Elevated Client Disconnects<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>16:56</var> PST</small><br><strong>Resolved</strong> - Fix has been fully rolled out, and the issue is now resolved.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>16:49</var> PST</small><br><strong>Identified</strong> - We are applying a mitigation for this issue.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>16:32</var> PST</small><br><strong>Investigating</strong> - We're investigation an issue that has been identified to be causing clients to disconnect</p>tag:discord.statuspage.io,2005:Incident/198701712024-01-30T13:18:13-08:002024-01-30T13:18:13-08:00Elevated API Latency<p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>13:18</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>13:09</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>13:01</var> PST</small><br><strong>Identified</strong> - We have identified an issue that is causing elevated latency for some clients.</p>tag:discord.statuspage.io,2005:Incident/198602932024-01-29T11:00:54-08:002024-01-29T11:00:54-08:00Elevated error rates for iOS purchases<p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>11:00</var> PST</small><br><strong>Resolved</strong> - The incident is resolved</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>10:48</var> PST</small><br><strong>Monitoring</strong> - Apple App Store error rates have recovered and iOS purchases appear to be functioning again. We're continuing to monitor the situation.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>10:34</var> PST</small><br><strong>Investigating</strong> - We are investigating high error rates in our API calls to Apple App Store and purchase receipt verification.</p>tag:discord.statuspage.io,2005:Incident/198422192024-01-26T16:53:18-08:002024-01-26T16:53:18-08:00Discord iOS in-app purchase error rates elevated<p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>16:53</var> PST</small><br><strong>Resolved</strong> - iOS in-app purchase errors have returned to normal.</p><p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>16:44</var> PST</small><br><strong>Identified</strong> - Discord users may encounter errors when purchasing Nitro, gifts, or other in-app purchases in the Discord iOS app, related to an ongoing incident with Apple's App Store APIs. We are monitoring and waiting for resolution on Apple's end.</p>tag:discord.statuspage.io,2005:Incident/198184832024-01-24T06:54:30-08:002024-01-24T06:54:30-08:00Increased API Errors<p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>06:54</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>06:52</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>06:45</var> PST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:discord.statuspage.io,2005:Incident/197457232024-01-17T17:00:00-08:002024-01-17T17:27:35-08:00Partial outage of application commands<p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>17:00</var> PST</small><br><strong>Resolved</strong> - Between 5 PM and 5:20 PM PST (UTC-8) some users would not see application commands in their client. They should be accessible again now.</p>tag:discord.statuspage.io,2005:Incident/196970462024-01-13T08:12:26-08:002024-01-13T08:12:26-08:00Media unable to load<p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>08:12</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>07:17</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>06:50</var> PST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>06:48</var> PST</small><br><strong>Update</strong> - We are continuing to investigate an issue preventing media in messages from loading.</p><p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>06:18</var> PST</small><br><strong>Investigating</strong> - We are currently investigating an issue that is preventing embedded media from loading.</p>tag:discord.statuspage.io,2005:Incident/196823482024-01-11T16:29:21-08:002024-01-11T16:29:21-08:00Issues with sending and receiving direct messages<p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>16:29</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>15:02</var> PST</small><br><strong>Monitoring</strong> - We've identified the issue and implemented a fix. We are monitoring the results.</p><p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>14:38</var> PST</small><br><strong>Investigating</strong> - We are currently investigating an issue preventing sending or receiving DMs in some cases.</p>tag:discord.statuspage.io,2005:Incident/195535532023-12-28T16:34:55-08:002023-12-28T16:34:55-08:00Voice issues in Europe<p><small>Dec <var data-var='date'>28</var>, <var data-var='time'>16:34</var> PST</small><br><strong>Resolved</strong> - We now have enough capacity in Europe to handle all your voice calls.</p><p><small>Dec <var data-var='date'>28</var>, <var data-var='time'>13:43</var> PST</small><br><strong>Identified</strong> - We are having an issue in our Rotterdam voice region (one of the major european voice region). We have redirected the traffic to neighboring regions but those are getting saturated. We are working on bringing up more capacity in that region.</p>tag:discord.statuspage.io,2005:Incident/194921082023-12-20T16:49:58-08:002023-12-20T16:49:58-08:00Rotterdam voice region is down<p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>16:49</var> PST</small><br><strong>Resolved</strong> - Traffic is back in rotterdam and the region is healthy.</p><p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>16:19</var> PST</small><br><strong>Monitoring</strong> - The rotterdam voice region should be back online, we are bringing traffic back to it.</p><p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>14:07</var> PST</small><br><strong>Update</strong> - Diverting traffic to other regions saturated some of our backbone links in Europe. We are working on adding more capacity on a different provider in Rotterdam and will redirect users to that provider.</p><p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>12:20</var> PST</small><br><strong>Investigating</strong> - Our voice region in Rotterdam is down. We have diverted the traffic to other neighboring voice regions in Europe. This should alleviate issues for most users in Europe.</p>