Direct Messages Sometimes Unavailable

Incident Report for Discord

Resolved

The situation has been resolved and everything looks good. We'll continue to monitor but do not anticipate any further issues at this time.

Posted Nov 26, 2017 - 12:00 PST

Monitoring

The fix has been deployed. We're watching the system now to make sure the affected system fully recovers.

Posted Nov 26, 2017 - 11:45 PST

Identified

We have identified an issue preventing some users from sending direct messages and seeing the online status for their friends. We have identified the root cause and are rolling out a fix.

Posted Nov 26, 2017 - 11:28 PST