All Systems Operational
Uptime over the past 90 days. View historical uptime.
API ? Operational
90 days ago
99.89 % uptime
Today
Media Proxy ? Operational
90 days ago
99.9 % uptime
Today
Push Notifications ? Operational
90 days ago
99.98 % uptime
Today
Search Operational
90 days ago
99.89 % uptime
Today
Voice Operational
Brazil Operational
Europe Operational
Hong Kong Operational
India Operational
Japan Operational
Russia Operational
Singapore Operational
South Africa Operational
South Korea Operational
Sydney Operational
US Central Operational
US East Operational
US South Operational
US West Operational
Third-party Operational
CloudFlare ? Operational
Tax Calculation Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Response Time
Fetching
Past Incidents
Nov 26, 2020

No incidents reported today.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020
Embeds Failing
Resolved - Message unfurls are being processed in real time again, and all systems are looking nominal.
Nov 18, 15:36 PST
Update - We're nearly out of the woods here, work backlogs are nearly caught up and we will be re-enabling unfurls soon.
Nov 18, 15:25 PST
Update - We are temporarily disabling unfurls for a short while as we continue to work on the issue.
Nov 18, 14:38 PST
Identified - We have identified the root cause of this issue and are working to mitigate it.
Nov 18, 12:08 PST
Investigating - We are currently aware of embeds failing for all messages.
Nov 18, 11:07 PST
Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020
Image embeds not loading
Resolved - The problematic deploy has been rolled back and image embeds should load once again. You may need to refresh your client to reload the message history.
Nov 12, 20:09 PST
Identified - We have identified an issue with embed images not loading in message history. A rollback of the problematic deploy is underway.
Nov 12, 19:58 PST
Android subscription purchase failures
Resolved - The issue with Android in app purchases through Google Play is now resolved
Nov 12, 07:56 PST
Identified - We are working with Google to resolve an issue with our payment profile. We expect to have this issue resolved shortly
Nov 11, 20:58 PST
Update - We're continuing to investigate this issue
Nov 11, 18:14 PST
Investigating - Users are unable to purchase subscriptions on our Android app. We are investigating root cause
Nov 11, 16:09 PST
← Incident History Powered by Statuspage