All Systems Operational
Uptime over the past 90 days. View historical uptime.
API ? Operational
90 days ago
99.87 % uptime
Today
Media Proxy ? Operational
90 days ago
99.93 % uptime
Today
Push Notifications ? Operational
90 days ago
99.98 % uptime
Today
Voice Operational
Brazil Operational
Europe Operational
Hong Kong Operational
India Operational
Japan Operational
Russia Operational
Singapore Operational
South Africa Operational
South Korea Operational
Sydney Operational
US Central Operational
US East Operational
US South Operational
US West Operational
Third-party Operational
CloudFlare ? Operational
Tax Calculation Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Response Time
Fetching
Past Incidents
Oct 27, 2020
latency loading servers
Resolved - This incident has been resolved.
Oct 27, 05:49 PDT
Investigating - We're seeing latency while loading servers/guilds since ~4:30 am pacific time. Investigating.
Oct 27, 05:02 PDT
Oct 26, 2020
Push notifications are not being sent
Resolved - The push cluster is working again, push notifications are being delivered to mobile devices normally again.
Oct 26, 12:29 PDT
Identified - The push notifications cluster is experiencing issues and restarting, push notifications are not being sent but it is expected to resolve soon.
Oct 26, 12:14 PDT
Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020
Elevated Rates of Voice Disconnect in Europe
Resolved - Traffic is back to normal, service restored. Root cause was a regional ISP networking issue.
Oct 22, 03:09 PDT
Monitoring - Disconnect and Connect Levels have returned to nominal levels.
Oct 22, 03:01 PDT
Update - Engineering is continuing to investigate but has yet to identify a root cause to the increase in Voice Disconnects and Connects.
Oct 22, 02:23 PDT
Investigating - Oncall Engineering is currently investigating elevated rates or Voice Disconnection in Europe.
Oct 22, 01:38 PDT
Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020
Connectivity issues in us-west voice region
Resolved - This incident has been resolved.
Oct 19, 14:32 PDT
Monitoring - We experienced connectivity issues in us-west around 21:14 UTC. They resolved around two minutes later.
Oct 19, 14:25 PDT
Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020
Increased API Error Rates / Message Send Delays
Resolved - Service is stable and working as expected.
Oct 16, 13:02 PDT
Monitoring - Service has been restored, engineers are still monitoring the service and investigating the underlying cause.
Oct 16, 12:58 PDT
Update - We are working to mitigate the impact of this issue. Message loading is still degraded.
Oct 16, 12:20 PDT
Update - We continue to investigate the root cause of this issue. It appears that reads are experiencing a higher latency, sends should be working normally.
Oct 16, 10:47 PDT
Update - We are continuing to investigate the cause of slow message sending.
Oct 16, 10:03 PDT
Investigating - We are currently investigating increased latency and error rates with respect to messaging.
Oct 16, 09:39 PDT
Search Degraded
Resolved - Search Backlog has been fully processed, search functionality restored.
Oct 16, 12:31 PDT
Monitoring - Root cause was found and addressed. There's a backlog of recent messages that needs to be processed, search results will be delayed until that backlog is processed.
Oct 16, 10:39 PDT
Investigating - Search Indexing and Reads are degraded, engineering is working to fix the issue.
Oct 16, 09:50 PDT
Oct 15, 2020

No incidents reported.

Oct 14, 2020
Regression in Webhook API
Resolved - Regression has been corrected. Functionality restored.
Oct 14, 16:33 PDT
Update - Avatars should now be functioning correctly, work continues on correcting the issue affecting usernames.
Oct 14, 15:25 PDT
Identified - An unintentional regression in the Webhooks API is causing username and avatar to not be respected when executing webhooks.

The root cause of this issue has been identified and engineers are working to correct this functionality.
Oct 14, 15:20 PDT
Oct 13, 2020
Investigating Issues with Push and DMs
Resolved - Issue was identified and resolved.
Oct 13, 15:00 PDT
Investigating - Investigating a potential issue with Push Notifications and Direct Messages.
Oct 13, 14:45 PDT
message send latency and message fetch latency
Resolved - This incident has been resolved.
Oct 13, 11:06 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 13, 10:48 PDT
Identified - You may experience errors or latency on sending messages, and loading channels. We're working on mitigating it.
Oct 13, 10:43 PDT
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