All Systems Operational
Uptime over the past 90 days. View historical uptime.
API ? Operational
90 days ago
99.99 % uptime
Today
Media Proxy ? Operational
90 days ago
99.96 % uptime
Today
Push Notifications ? Operational
90 days ago
99.98 % uptime
Today
Search Operational
90 days ago
99.97 % uptime
Today
Voice Operational
Brazil Operational
Europe Operational
Hong Kong Operational
India Operational
Japan Operational
Russia Operational
Singapore Operational
South Africa Operational
South Korea Operational
Sydney Operational
US Central Operational
US East Operational
US South Operational
US West Operational
Third-party Operational
CloudFlare ? Operational
Tax Calculation Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Response Time
Fetching
Past Incidents
Jan 21, 2021

No incidents reported today.

Jan 20, 2021
Increased API Error Rate
Resolved - Mitigations have been put in place and the incident is resolved. Impact was limited to <1% of user servers.
Jan 20, 19:44 PST
Identified - We are experiencing elevated errors due to lingering problems from an issue a few hours ago. Mitigation is in progress.
Jan 20, 19:26 PST
Increased API latency
Resolved - This incident has been resolved.
Jan 20, 15:59 PST
Monitoring - The increased latency was caused by an aggressive rollout overloading connections to a core Redis cluster. The rollout was stopped, and things have since recovered. We will be restarting the rollout at a slower pace and monitoring closely for issues.
Jan 20, 13:43 PST
Update - We are continuing to investigate this issue.
Jan 20, 13:22 PST
Investigating - We're seeing increase API latency and slow message sends
Jan 20, 13:22 PST
Jan 19, 2021
Slow API and failing messages
Resolved - This incident has been resolved.
Jan 19, 12:06 PST
Monitoring - We've identified that there's an upstream network problem. While that problem is ongoing, we've moved traffic away from the affected cluster.
Jan 19, 11:01 PST
Investigating - We're seeing slow API requests and messages failing to get sent.
Jan 19, 10:35 PST
Jan 18, 2021

No incidents reported.

Jan 17, 2021
Some Mobile Push Notifications are currently failing
Resolved - Push notifications should be restored for all devices at this time.
Jan 17, 21:53 PST
Investigating - We are currently having issues with delivering some percent of push notifications. We will update as we have more information.
Jan 17, 21:38 PST
Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

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