Elevated Rates of Voice Disconnect in Europe

Incident Report for Discord

Resolved

Traffic is back to normal, service restored. Root cause was a regional ISP networking issue.

Posted Oct 22, 2020 - 03:09 PDT

Monitoring

Disconnect and Connect Levels have returned to nominal levels.

Posted Oct 22, 2020 - 03:01 PDT

Update

Engineering is continuing to investigate but has yet to identify a root cause to the increase in Voice Disconnects and Connects.

Posted Oct 22, 2020 - 02:23 PDT

Investigating

Oncall Engineering is currently investigating elevated rates or Voice Disconnection in Europe.

Posted Oct 22, 2020 - 01:38 PDT

This incident affected: Voice (Rotterdam).