Increased API Error Rates / Message Send Delays

Incident Report for Discord

Resolved

Service is stable and working as expected.

Posted Oct 16, 2020 - 13:02 PDT

Monitoring

Service has been restored, engineers are still monitoring the service and investigating the underlying cause.

Posted Oct 16, 2020 - 12:58 PDT

Update

We are working to mitigate the impact of this issue. Message loading is still degraded.

Posted Oct 16, 2020 - 12:20 PDT

Update

We continue to investigate the root cause of this issue. It appears that reads are experiencing a higher latency, sends should be working normally.

Posted Oct 16, 2020 - 10:47 PDT

Update

We are continuing to investigate the cause of slow message sending.

Posted Oct 16, 2020 - 10:03 PDT

Investigating

We are currently investigating increased latency and error rates with respect to messaging.

Posted Oct 16, 2020 - 09:39 PDT

This incident affected: API.