All Systems Operational
API   Operational
90 days ago
100.0 % uptime
Today
Gateway   Operational
90 days ago
100.0 % uptime
Today
CloudFlare   ? Operational
Media Proxy   ? Operational
90 days ago
100.0 % uptime
Today
Voice Operational
EU West   Operational
EU Central   Operational
Singapore   Operational
Sydney   Operational
US Central   Operational
US East   Operational
US South   Operational
US West   Operational
Brazil   Operational
Hong Kong   Operational
Russia   Operational
Japan   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API Response Time
Fetching
Past Incidents
Apr 25, 2018

No incidents reported today.

Apr 24, 2018
Resolved - We believe service to be fully recovered. We are aware of the root cause, and have been able to gather additional telemetry to aide our investigation in fixing this issue.
Apr 24, 22:48 PDT
Monitoring - Service is recovering now.
Apr 24, 22:39 PDT
Investigating - We are aware of connection issues and are investigating.
Apr 24, 22:35 PDT
Apr 23, 2018
Resolved - The root cause here was that one of our guild servers crashed unexpectedly and the automated recovery hit a bug we were fixing last week but haven't deployed the fix for yet. This issue stalled the recovery, leading to the extended degradation of service we saw here.

We will expedite deploying a fix for the recovery issue and will continue last week's investigation into the root cause that is leading a few of our systems to infrequently get into an escalating memory allocation spiral, ultimately leading to running out of memory.
Apr 23, 09:21 PDT
Monitoring - We've identified the problem (a crashed server) and have brought it back online. Investigation will begin to understand why automatic remediation/failover didn't occur, and what caused these guilds to stay offline much longer than they ought to have.
Apr 23, 08:57 PDT
Investigating - We are receiving reports that some guilds are showing as offline/temporary outage for people. We are investigating now.
Apr 23, 08:29 PDT
Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018

No incidents reported.

Apr 19, 2018
Resolved - Tonight's issue is over and Discord is working normally again. We're very sorry for the interruption this caused.

The root cause is under investigation. The team is actively working to understand the chain of events that led to this (and the last few) outages. We've got some good data on this crash and are putting together hypotheses that we can test in our staging & load test environments.

As mentioned in the last update, we do know the triggering event: a crash of one of our very large guilds that triggered a cascading failure in our sessions cluster. The crash is well understood and will not happen again, so we're confident we won't see a repeat of this cascading failure at this time.
Apr 19, 00:29 PDT
Monitoring - The system has self-recovered and we are monitoring. We're doing some investigation now to understand what went wrong, but we know the proximal root cause and can say it will not recur this evening.
Apr 18, 23:48 PDT
Investigating - We're investigating a major drop in connections and difficulties reestablishing connections. The team is online and looking at the problem now.
Apr 18, 23:41 PDT
Apr 17, 2018

No incidents reported.

Apr 16, 2018
Resolved - We're not aware of any further issues at this time.
Apr 16, 18:01 PDT
Monitoring - We're not aware of any users experiencing more connection issues at this time. We'll continue to monitor as we investigate the root cause of this incident.
Apr 16, 17:17 PDT
Investigating - We're aware of some issues causing problems when connecting and high latency when accessing the API.
Apr 16, 17:01 PDT
Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018
Resolved - Discord is stable and we do not believe there will be a recurrence of today's issue at this time. We are still working on root causing what happened but are pushing out some mitigations to address some of the problems we saw in the incident.
Apr 12, 17:06 PDT
Monitoring - Discord is up and running again, but we're still working to investigate what happened and understand the problem.
Apr 12, 15:40 PDT
Investigating - Discord is experiencing a large service impact at the moment. The team is online and investigating. We'll update as we know more.
Apr 12, 15:08 PDT
Apr 11, 2018

No incidents reported.