Payments Outage

Incident Report for Discord

Resolved

This incident has been resolved.

Posted Apr 30, 2020 - 14:56 PDT

Monitoring

The third-party response team has addressed the issue we are monitoring service to ensure full recovery.

Posted Apr 30, 2020 - 14:38 PDT

Identified

The response team for our third party service has identified the issue and is urgently working on a resolution.

Posted Apr 30, 2020 - 14:26 PDT

Update

We are continuing to investigate the issue with our third-party service.

Posted Apr 30, 2020 - 13:34 PDT

Investigating

Nitro and Boost subscription renewals, game purchases, and refunds are currently unavailable due to a major outage occurring with our third party tax calculation service. We are monitoring the situation and will provide more information as it becomes available.

Posted Apr 30, 2020 - 13:06 PDT

This incident affected: Third-party (Tax Calculation Service).